Posts in category: English Blog

Negotiation is an important skill that can have major impacts on both your personal and professional life. Having capable to negotiate well opens up a lot of different opportunities, whether you are closing a business deal, negotiating a salary, or solving problems. In this article, I will talk about the INSPIRE strategy, an organized approach to negotiate where each letter stands for a key skill or technique that will help you get better at negotiating.

 

I – Identify Interests

When you negotiate, it’s not enough to just say what you want. You also have to know what the other person wants and needs.

Before you start negotiating, you should take the time to find out what each party actually wants. Listen carefully and ask open-ended questions to find out what their targets, intentions, and problems are. For Example when negotiating shelf space for a new product, as a salesperson, figure out what the retailer wants most—whether it’s higher profitability, strong brand support, or consumer demand.  If the merchant is interested in rapid sale rates, show how your product’s high demand and promotional assistance can result in speedy sales.

N – Navigate Options

Being able to choose other options gives you power and keeps you from negotiating out of fear.

Before you start talking, you should always come up with alternatives, also known as a “BATNA” (Best Alternative to a Negotiated Agreement.” This gives you the freedom to back out if the terms are not good. For Example if your initial request for shelf space does not receive the desired response, have alternate proposals ready. These could include upgraded promotional materials, higher discounts for bulk purchases, or longer payment terms. Having these options can help you discover a solution that works for both sides.

S – Set Clear Goals

Setting clear, measurable, and achievable targets will help you stay focused and guide your negotiations.

Make it very clear what you want to get out of the discussion. Set specific targets, like what salary you want, the scope of the job, or the deadline, and think about the very least that is acceptable. For Example Set clear goals before the meeting, such as getting a certain quantity of shelf space or meeting a sales volume target. Aim for prime positioning for your product on an end cap, or negotiate a minimum order quantity that ensures prominent display and frequent replenishment.

P – Persuade with Evidence

Providing well-researched data supports your position and makes the point more convincing.

Use data, testimonials, case studies, and other facts to support up your proposals. This increases credibility and convinces the opponent that your terms are acceptable and justifiable. For example, present facts about your product’s market performance, such as sales growth, consumer demand, and successful case studies from other stores. Try to demonstrate how similar products have increased foot traffic and sales in other locations to persuade the retailer of the possible advantages.

I – Innovate Solutions

Negotiations can be effective when flexibility and creativity are used to develop solutions that benefit both parties.

Be open to exploring many ideas that benefit both parties. Think beyond the box and propose different solutions to suit both parties. For example, if the retailer is concerned about shelf space limitations, suggest rotating promotions or seasonal displays that highlight your product without requiring long-term shelf space. You could also propose co-branded marketing efforts or in-store events to drive product visibility and sales.

R – Respect Relationships

Maintaining a positive relationship is critical to long-term success and future negotiations.

Approach the negotiation with empathy and respect. Instead of taking an aggressive attitude, work on creating trust and finding common ground. Make sure every party is understood and respected. For example, approach the negotiations with sensitivity and expertise. Understand the retailer’s limits and demonstrate a willingness to reach a mutually beneficial solution. Thank them for their relationship and assure them that you are devoted to assisting them with their business goals through collaborative efforts.

E – Evaluate outcomes.

After the negotiations, evaluate the outcomes and consider what went well and what may be improved.

Analyze the negotiation process and outcomes to learn from your experience. This allows you to discover strengths, shortcomings, and places for improvement in future discussions. For example, after closing the deal, consider what worked well and what could be improved. Did the store respond well to your data presentation? Were your proposed solutions effective in finding a compromise? Use these insights to improve your approach to future negotiations, resulting in continuing success and stronger connections.

 

Learning the art of negotiating is vital for accomplishing your goals and expanding your career. By using the INSPIRE strategy, you may approach negotiations with confidence and strategic understanding, with positive outcomes and stronger connections. Remember that great negotiation is about more than just winning; it is about creating solutions that benefit all parties involved.

Now it’s time to put these techniques into action and negotiate your way to success!

In our journey through life and career, it’s easy to fall into the trap of following others’ advice without conducting our own personal analysis and detailed work. Many professionals and scholars have shared their insights with me over the years, and they all emphasized the importance of self-assessment to understand what I know and what I still need to learn. After 24 years of professional experience, I’ve come to realize and practice several key strategies that have helped me achieve my goals. Here are those insights along with realistic examples for each point:

Art of Requesting

• Hack: A single question can open many doors. Phrases like “Is there any chance to collaborate with you?” or “Can I utilize my skills and experience for your organization?” are powerful tools.
• Example: Early in my career, I attended a networking event where I met a potential mentor. Instead of asking vague questions, I specifically asked if there was an opportunity to collaborate on a project related to my skills in project management. This question not only opened the door to a new role but also established a long-term professional relationship.
• Key Takeaway: Before asking for anything, analyze your own skills and understand what value you can offer in return. This preparation ensures that your request is genuine and valuable to the person you are reaching out to.

Be Specific in Your Communication

• Hack: When sending messages or emails, clearly state your reasons and objectives. Many people fail to provide context, which can lead to confusion and missed opportunities.
• Example: I once sent a message to a senior professional asking for career advice. I clearly mentioned that I was seeking guidance on transitioning to a leadership role and how I could better prepare myself for such responsibilities. The specificity of my request led to a detailed and helpful response.
• Key Takeaway: Always mention the reason for your message. It helps the recipient understand the context and respond appropriately if they find it relevant.

Be Open and Honest

• Hack: The more transparent you are, the more people are willing to invest in you. Authenticity builds trust and encourages others to support you.
• Example: During a project at work, I openly shared my challenges and sought input from my colleagues. This openness created a collaborative environment where we all worked together to find solutions, ultimately leading to the project’s success.
• Key Takeaway: Help others and be honest about your intentions and capabilities. This approach builds strong, trusting relationships.

Dedicate Time for Self-Education

• Hack: Set aside a specific day each week to educate yourself and expand your knowledge.
• Example: Every Friday, I dedicate time to reading industry-related articles and attending online courses. This habit has kept me updated with the latest trends and technologies in my field.
• Key Takeaway: Choose a day to focus on learning new skills or gaining new knowledge. It’s a small investment with significant returns.

Avoid Chasing Illusions

• Hack: Don’t get caught up in the pursuit of social media fame or fleeting trends. Focus on delivering real, meaningful messages to the world.
• Example: Instead of aiming for viral content, I focused on creating posts that provided genuine value to my readers. Over time, this authenticity built a loyal following and led to several professional opportunities.
• Key Takeaway: Stay authentic and concentrate on making a real impact. The right people will notice and reach out to you.

Set Income Goals Based on Expenses

• Hack: Determine your necessary expenses and set your income goals accordingly. This ensures that your financial planning is realistic and achievable.
• Example: When I planned to build a Masjid, I calculated that I needed BDT 500,000. This clear financial goal helped me focus on finding ways to generate the necessary income.
• Key Takeaway: Understand your expenses and use them as a guide to set realistic income targets. This approach ensures you live within your means and can fund your goals.

Practice the Art of Giving

• Hack: Generosity not only benefits others but also enriches your own life and career.
• Example: I regularly volunteer my time to mentor young professionals. This act of giving has not only helped others but has also expanded my network and opened new opportunities for collaboration.
• Key Takeaway: Give back to your community and help others. The positive impact will often come back to you in unexpected ways.

Ask Questions Actively

• Hack: Asking questions at seminars, workshops, or conferences shows engagement and helps you learn more effectively.
• Example: At a recent industry conference, I asked a speaker about emerging trends in our field. This question led to an insightful discussion and the opportunity to participate in a related research project.
• Key Takeaway: Be attentive and ask thoughtful questions during Q&A sessions. It demonstrates your interest and can lead to valuable connections.

Never Stop Learning

• Hack: Always remember that there’s more to learn. Continuous learning is crucial for personal and professional growth.
• Example: I continuously enroll in new courses and attend webinars to stay updated with the latest developments in my industry. This commitment to learning has kept my skills relevant and competitive.
• Key Takeaway: Adopt a mindset of lifelong learning. Seek out new knowledge and skills regularly.

Know Yourself First

• Hack: Understanding your strengths, weaknesses, and interests is the foundation of personal growth and success.
• Example: Through regular self-assessment, I identified my passion for leadership and developed a plan to build the necessary skills. This self-awareness guided my career choices and helped me achieve my goals.
• Key Takeaway: Take time to reflect on your abilities and interests. This self-knowledge is essential for making informed decisions and setting meaningful goals.

Integrate Technology and AI for Enhanced Efficiency

• Hack: Incorporate technology and AI tools to boost productivity and streamline operations.
• Example: I have successfully leveraged various AI-based project management tools to optimize workflows and significantly reduce project completion times, thereby enhancing team productivity. Tools such as ChatGPT and Gamini have been invaluable for documentation and data collection. For design tasks, I rely on Canva, while Mylens.ai aids in developing timelines and mind maps. Transcripter has streamlined the process of converting voice notes to text. These tools not only minimize the time required for project development but also free up more time for implementation, allowing me to focus on more strategic aspects of my work.
• Key Takeaway: Embracing technology and AI tools can drastically reduce time spent on routine tasks, enabling you to manage tasks more effectively and stay competitive in today’s rapidly evolving job market.

 

 

About Author———————————————————————

K M Hasan Ripon is a prominent figure in the field of career development and entrepreneurship in Bangladesh. Hasan Ripon is an example of expertise, serving as the Executive Director of Bangladesh Skill Development Institute (BSDI), the Managing Director of Global Entrepreneurship Network Bangladesh, and the Vice President of Start and Improve Your Business Foundation of Bangladesh.

Hasan Ripon has worked as a consultant for over 300 national and international organizations, accumulating a wide range of experiences. He has inspired over 100,000 youth and graduating students at Bangladesh’s 150+ public and private Universities, colleges and polytechnics, as well as over 20 international universities. As a skills activist and inspiring speaker, he has a social media following of over 3 million people.

Hasan Ripon is well-known in Bangladesh for his strategic abilities, having founded and sustained more than 30 organizations, educational establishments, and youth-led initiatives. With travel to 64 districts in Bangladesh and visits to 40 countries as an appreciated speaker and workshop facilitator, his impact transcends borders.

His professional development programs address topics such as communication, leadership, customer service, team building, negotiation, and problem solving, digital transformation, artificial intelligence and 4IR focused skills.

Hasan Ripon’s diverse experience includes roles as a President at JCI Bangladesh, Short-Term Consultant at the World Bank, Consultant for Industry 4.0 (HTS) at a2i, ICT Division (Government agencies), and Master Trainer & Industry Assessor (CBT&A) at ILO, CEO of Jobsbd.com, Principal at Daffodil polytechnic, adjunct Associate Professor and Employability Mentor at Daffodil International University and many more.

The Peace Award 2013 by JCI Bangladesh (Dhaka Central), the Education Leadership Award by IIT, Delhi, and the 2017 Inspiration Award as a Change Maker & Motivator have all decorated his path. Hasan Ripon’s story is one of passion, impact, and an uncompromising commitment to shaping Bangladesh’s future of work and skills. Contact: [email protected]

You might not be able to meet all your desires with just one salary these days. You should look for other ways to make extra money by using your creative ideas, skills, knowledge, experience, and interests. This post will be of 28 interesting side job ideas that you can do in 2025 to make extra money.

• Products that last Reselling: People are becoming more concerned about the environment, so there is a growing market for used and recycled items. You could start a business selling used clothes, furniture, or gadgets, and target people who care about the environment.

• Remote Wellness Coaching: It’s never been clearer how important it is to take care of your mental and physical health, which is why there is a huge demand for remote wellness coaches. You can make a lot of money by offering your skills online, whether you’re an expert in fitness training, nutrition counseling, or mindfulness coaching.

• AI Chatbot Development: As companies try to make customer service and interaction easier, AI-powered chatbots are becoming more and more popular. If you know how to code or have experience with artificial intelligence, you could help businesses improve their online profile by building chatbots.

• Personalized e-learning platforms: As the number of people who learn from home grows, so does the need for personalized e-learning platforms that are made to fit each person’s wants and preferences. Making and selling your own e-learning platform can be a rewarding experience, whether you focus on academic tutoring, professional development, or classes based on your hobbies.

• Sustainable Travel Experiences: People are looking for more sustainable travel experiences because they are becoming more aware of how their actions affect the world. There are many ways to cater to travelers who care about the environment, such as by setting up eco-friendly trips, providing carbon-neutral lodging, or encouraging responsible tourism.

• Remote Work Consultancy: Businesses are having a hard time managing remote teams and processes as more people choose to work from home. If you know how to help businesses improve their remote operations or have experience with organizational development or working from home, you might want to offer your skills as a consultant.

• Investing in virtual real estate: As virtual worlds and metaverse platforms become more popular, smart investors have a one-of-a-kind chance to make money by investing in virtual real estate. Virtual real estate can be very profitable in the digital world, whether you buy virtual land, digital homes, or in-game items.

• Making money off of digital content: There have never been more places for making digital content, so now is the best time to start making money off of your creative skills. If you’re a writer, artist, singer, or videographer, sites like Patreon, Substack, and YouTube can help you make money through donations, subscriptions, and ads.

• Starting a YouTube Channel: In this age of digital content creation, YouTube channels and podcasts have become strong ways to share information, fun things, and personal stories. Starting a YouTube channel or podcast about anything from education and living to gaming and technology is a great way for students and recent graduates to make money from their hobbies and interests. Creators of content can turn their hobbies into businesses while building a loyal following through partnerships, ads, and merchandise sales.

• Freelance your talents: Websites like Fiverr and Upwork are full of gigs for writers, designers, virtual assistants, and more. Build your portfolio now.

• Teach your language: Online language tutoring is in demand. Platforms connect you with eager learners worldwide.

• Become a social media specialist: Small businesses need help navigating the ever-changing social media landscape. Offer your expertise in strategy and content creation.

• Tutoring: Use the Internet to offer online tutoring services to students of all ages in topics you are good at.

• Virtual Assistant: Provide administrative support to busy professionals by managing emails, scheduling appointments, and completing various tasks remotely.

• Photography: Monetize your photography hobby by selling stock photos online or offering photography services for events and portraits.

• Podcasting: Create your own show about something you’re interested in and make money from it by selling products, getting sponsors, and broadcast ads.

• Language Translation: Utilize your language skills to offer translation services for documents, websites, and multimedia content.

• Virtual Event Hosting: Host virtual events such as webinars, workshops, and networking sessions for a fee.

• Food preparation services: It can be hard for busy workers to find time to cook healthy meals. You could offer food preparation services where you make healthy meals and bring them to people’s houses.

• Remote Music creator: If you love music and want to make extra money, you could become a remote music editor. As digital platforms and streaming services become more popular, there is a greater need for original music for things like ads, movies, and online material.

• Tailoring: If you have a knack for sewing and creating stylish garments, consider starting a tailoring business as a side hustle. With the increasing demand for custom-made clothing and alterations, there’s ample opportunity for skilled tailors to capitalize on this market.

• Adjunct Faculty at Universities: If you are a mid-level worker with expertise in a certain area or industry, becoming an adjunct faculty member at a university can be a good side job. A lot of universities and schools let professionals teach part-time so they can share their knowledge and skills with students. No matter if you’re an engineer, marketer, accountant, or IT expert, there’s probably a need for part-time teachers in your field.

• Help with video editing: As the number of videos on sites like YouTube, TikTok, and Instagram grows, so does the need for skilled video producers. People in mid-level jobs who know how to edit videos can take advantage of this need by working as freelance producers. Video editors who are good at what they do can make extra money by editing vlogs and tutorials, making promotional videos, and posting material on social media.

• Support for Animation: If you’re good at animation and graphic design, you could work as a support expert for animation. As a side job, mid-level workers can do a lot of different animation-related tasks. These can range from making animated logos and explainer videos to designing motion graphics and visual effects.

• Accounting Services: If you’re a middle-level worker with experience in finance or accounting, you might be able to make good money by giving accounting services on the side. A lot of small businesses and entrepreneurs need help with their books, taxes, and financial reports, but they might not be able to afford to hire a full-time bookkeeper.

• Sales jobs that can be done from home: In this digital age, many companies are accepting online work and hiring salespeople to work from home. As a side job, midlevel workers with strong sales skills and experience can take advantage of this trend by looking for online sales jobs. There are a lot of remote sales jobs available in a lot of different fields. You can sell software, services, or products.

Conclusion: Taking a look ahead to 2025, the world of work is full of possibilities for people who are willing to be innovative and creative. There will be a lot of ways to make money in the years to come, whether you use new technologies, follow new customer trends, or provide useful services to small groups of people. You can make your own way to financial success in the digital economy, which is always changing, by looking into these 10 creative ideas and changing them to fit your skills and hobbies.

 

About Author———————————————————————

K M Hasan Ripon is a prominent figure in the field of career development and entrepreneurship in Bangladesh. Hasan Ripon is an example of expertise, serving as the Executive Director of Bangladesh Skill Development Institute (BSDI), the Managing Director of Global Entrepreneurship Network Bangladesh, and the Vice President of Start and Improve Your Business Foundation of Bangladesh.

Hasan Ripon has worked as a consultant for over 300 national and international organizations, accumulating a wide range of experiences. He has inspired over 100,000 youth and graduating students at Bangladesh’s 150+ public and private Universities, colleges and polytechnics, as well as over 20 international universities. As a skills activist and inspiring speaker, he has a social media following of over 3 million people.

Hasan Ripon is well-known in Bangladesh for his strategic abilities, having founded and sustained more than 30 organizations, educational establishments, and youth-led initiatives. With travel to 64 districts in Bangladesh and visits to 40 countries as an appreciated speaker and workshop facilitator, his impact transcends borders.

His professional development programs address topics such as communication, leadership, customer service, team building, negotiation, and problem solving, digital transformation, artificial intelligence and 4IR focused skills.

Hasan Ripon’s diverse experience includes roles as a President at JCI Bangladesh, Short-Term Consultant at the World Bank, Consultant for Industry 4.0 (HTS) at a2i, ICT Division (Government agencies), and Master Trainer & Industry Assessor (CBT&A) at ILO, CEO of Jobsbd.com, Principal at Daffodil polytechnic, adjunct Associate Professor and Employability Mentor at Daffodil International University and many more.

The Peace Award 2013 by JCI Bangladesh (Dhaka Central), the Education Leadership Award by IIT, Delhi, and the 2017 Inspiration Award as a Change Maker & Motivator have all decorated his path. Hasan Ripon’s story is one of passion, impact, and an uncompromising commitment to shaping Bangladesh’s future of work and skills. Contact: [email protected]

 

In the early days of my career, I was introduced to a powerful concept that reshaped my approach to personal and financial growth. The wisdom came from none other than Warren Buffett, who emphasized the importance of not relying solely on a single source of income but rather exploring and identifying multiple avenues for generating revenue. This idea, simple yet profound, ignited a spark within me to delve deeper into the possibilities that lay beyond the conventional pathways of earning.

 

The Catalyst for Change

My quest for knowledge and skill development led me to discover a method introduced by the renowned Brian Tracy. Tracy presented an innovative approach to uncovering multiple sources of income through a simple yet effective exercise. He suggested taking a blank piece of paper and a pen, retreating to a quiet room, and engaging in a brainstorming session to list out twenty potential income-generating activities or sources. This exercise was not just an act of listing but an invitation to open one’s mind to the endless opportunities that await those willing to explore and experiment.

 

 

From Insight to Implementation

Inspired by Brian Tracy’s method, I embarked on my own journey to identify diverse income streams that aligned with my skills and passions. Here are the avenues I explored:

1. Professional Writing: Recognizing my ability to articulate ideas, I ventured into professional writing, creating content that not only informed but also entertained and educated.
2. YouTube Content Creation: With a knack for communication, I started producing videos for YouTube, tapping into the vast audience seeking knowledge and entertainment online.
3. Graphics and Video Editing: I honed my skills in graphics design and video editing, catering to the growing demand for professional-quality visuals in the digital space.
4. Consultancy in Project Management: By developing expertise in project management and various management tools, I positioned myself as a consultant capable of guiding businesses toward efficiency and success.
5. Corporate Training: Focusing on soft skills like communication, leadership, team building, and problem-solving, I ventured into corporate training, helping professionals enhance their capabilities.
6. Mentorship: I pursued certification courses in teaching and assessment, enabling me to mentor students at colleges and universities, guiding them toward academic and career success.
7. Authoring Books: By writing books, I aimed to reach a broader audience, sharing knowledge and insights that could aid in their personal and professional development.
8. and many more …..

 

The Importance of Diverse Income Streams

The journey from a singular focus on income generation to a multifaceted approach taught me a valuable lesson: relying on a single source of income can lead to financial instability and hinder the ability to support oneself, help others, or engage in charitable activities. Diverse income streams not only provide a safety net but also open doors to new experiences, learning opportunities, and personal growth.

 

A Call to Action

I urge everyone to embrace the concept of multiple income streams. Take the time to assess your skills, passions, and interests. Engage in brainstorming sessions, as suggested by Brian Tracy, and allow yourself to explore the vast landscape of opportunities available in today’s interconnected world. Remember, the journey to financial independence and personal fulfillment begins with the willingness to explore and the courage to act.

 

Conclusion

As we navigate through the complexities of the modern economy, the wisdom shared by Warren Buffett and the methodology introduced by Brian Tracy serve as beacons of inspiration. They remind us that the pursuit of multiple income streams is not just a strategy for financial resilience but a path to a richer, more fulfilling life. Let us embark on this journey with an open mind, a willing heart, and the determination to transform our dreams into reality.

 

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About The Author: K M Hasan Ripon

K. M. Hasan Ripon is a distinguished figure and a leading career mentor in Bangladesh, recognized for his expertise as an entrepreneurial ecosystem builder and employability specialist. He currently holds key positions, serving as the Executive Director of Bangladesh Skill Development Institute (BSDI), Managing Director of Global Entrepreneurship Network Bangladesh, Executive Director of Daffodil Education Network, and Vice President of Start and Improve Your Business Foundation of Bangladesh.

With a wealth of experience, he has consulted for over 100 national and international organizations, providing training for executive development in areas such as communication, leadership, customer service, team building, negotiation, and problem-solving. Hasan Ripon’s extensive reach includes visits to 64 districts in Bangladesh and travels to 40 countries as a speaker and workshop facilitator. He has inspired over 100,000 youth and graduating students in 100+ public and private universities and polytechnics in Bangladesh, as well as more than 20 international universities.

Hasan Ripon is widely recognized on social networks, with a fan following exceeding 3 million, as a skills activist and inspirational speaker. His previous roles include serving as a short-term consultant at the World Bank, consultant for Industry 4.0 (HTS) at a2i, ICT Division (government agencies), master trainer and industry assessor (CBT&A) at ILO, convener of the National Board of CYFI Bangladesh, and a fellow of the Royal Society of Arts (FRSA). He also previously served as the local president of JCI Bangladesh (Dhaka Central).

Author Contact: [email protected]

 

We often see that when someone enters the job market after graduating from university, many of them struggle to fit in. Some may not find the dream job they were hoping for, even after a long time working in a sector.

Remember, having personal targets is crucial no matter where you work. Without targets, success in the job is unlikely. And organizations always look out for individuals who are diligent, proactive, and active in their work.

Below is a sample table for those who have just entered a new job after graduating from university or for those who have switched to a new job after working in a company for a long time but are struggling to fit in.

 

Area for Improvement	Specific Goal	Deadline	Action Steps
Skill Development	Presentation Skill Development	6 months	Use YouTube to improve Microsoft PowerPoint skills. Join various clubs or societies for presentation skill development. Participate in different workshops. Record and upload your own video to YouTube and seek feedback from others.
Self-Assessment	Bi-weekly Self-Assessment	Ongoing
Networking	Enhance Professional Network	Ongoing	Participate in various workshops, seminars, and volunteer work. Join different professional groups on LinkedIn. Dine out with colleagues monthly to spend time in a friendly atmosphere. Contact professionals via social media for coffee meetings. Aim to meet at least 5 new professionals each month. Monthly review of new contacts.
Performance	Achieve Success in Current Position	Ongoing	Set monthly performance goals with your boss. Seek feedback regularly from your boss and colleagues. Participate in relevant training sessions. Set challenging targets for yourself that others might fear to. Monthly performance review.
Mentorship	Find a Mentor	3 months	Identify a potential mentor in your workplace. Initiate informational discussions with them. Persuade them to agree to become your career mentor. Regularly communicate with your mentor.
Certification	Obtain Relevant Certification	1 year	Research necessary certifications for your sector or field. Seek advice from experts. Enroll in certification courses. Allocate weekly study time. Track course completion and exam dates.
Leadership Development	Improve Leadership Skills	1 year	Identify critical areas in your project team. Offer help where team members face challenges. Read a leadership book every month. Participate in leadership development training. Quarterly evaluation of leadership skills.
Work-Life Balance	Maintain a Healthy Balance	Ongoing	Set work hours. Allocate time for family. Take regular care of your health to avoid frequent sick leaves. Stay within a realistic routine for personal and work life. Try to take a vacation every three months with your family. Weekly reflection and adjustment.

 

The table above is a sample. Try to understand it, create a table for yourself, and make an effort to follow and practice it properly. If you can set personal targets following the table and implement them honestly with yourself, then no one except the creator of success can stop you.

 

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About The Author: K M Hasan Ripon (

K. M. Hasan Ripon is a distinguished figure and a leading career mentor in Bangladesh, recognized for his expertise as an entrepreneurial ecosystem builder and employability specialist. He currently holds key positions, serving as the Executive Director of Bangladesh Skill Development Institute (BSDI), Managing Director of Global Entrepreneurship Network Bangladesh, Executive Director of Daffodil Education Network, and Vice President of Start and Improve Your Business Foundation of Bangladesh.

With a wealth of experience, he has consulted for over 100 national and international organizations, providing training for executive development in areas such as communication, leadership, customer service, team building, negotiation, and problem-solving. Hasan Ripon’s extensive reach includes visits to 64 districts in Bangladesh and travels to 40 countries as a speaker and workshop facilitator. He has inspired over 100,000 youth and graduating students in 100+ public and private universities and polytechnics in Bangladesh, as well as more than 20 international universities.

Hasan Ripon is widely recognized on social networks, with a fan following exceeding 3 million, as a skills activist and inspirational speaker. His previous roles include serving as a short-term consultant at the World Bank, consultant for Industry 4.0 (HTS) at a2i, ICT Division (government agencies), master trainer and industry assessor (CBT&A) at ILO, convener of the National Board of CYFI Bangladesh, and a fellow of the Royal Society of Arts (FRSA). He also previously served as the local president of JCI Bangladesh (Dhaka Central).

Author Contact: [email protected]

Employability360 helps students get ready for the job market.
Employability360 is a non-academic course that Daffodil International University has created that is changing the way students are prepared for the job market. Employability360 is a dynamic, hands-on learning and development program that makes sure every student has the information, skills, and attitude to do well in today’s competitive job market, even before they finish their degrees.

Workshops with lots of interaction to learn everything
Over the course of six months semester, Employability360 has 20 workshop based classes, and each one lasts three hours. Students can get useful information and hands-on experience on a wide range of topics linked to getting ready for work and professional growth through these workshops.

A Key Part of Human-Centered Design
Students learn about the ideas behind Human-Centered Design (HCD) in the second workshop of the Employability360 program. This lesson shows how important it is to understand human behavior, habits, and personal profiles in all areas of professional growth, from writing CVs and resumes to going to job interviews.

Cutting down on rejection rates with HCD
The HCD workshop’s goal is to give students the information and skills they need to get rejected from jobs as little as possible. By following the rules of HCD, students can make sure that the materials they use for job applications and speeches meet the needs and wants of the people they are trying to reach.

Interested Workshop Activities
The students do a variety of tasks during the workshop that are meant to fully immerse them in the HCD process. Students take part in every step of the design and development process, from doing one-on-one interviews and online study to getting feedback from stakeholders and finishing their projects.

 

 

Practical assignments that you can do with your hands
After the workshop, students are expected to use what they’ve learned about HCD in real life. As part of their homework, they have to make a blog, a PowerPoint show with five slides, and their own CVs and video profiles. These tasks push students to use what they’ve learned to come up with useful ways to do well in the job market.

Help from leaders in the field
Mr. K. M. Hasan Ripon, Executive Director of the Bangladesh Skills Development Institute and a well-known author and employability coach, leads the Employability360 workshops. His knowledge and guidance help students learn important things and get useful tips that help them get jobs and do well in their careers.

In the end
Employability360’s use of Human-Centered Design principles in its lessons shows that the university wants to give students a complete and useful way to get ready for work. Employability360 gives students the skills and attitude they need to do well in today’s competitive job market by giving them the freedom to understand and meet the needs of their target audience.

 

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About The Author: K M Hasan Ripon

K. M. Hasan Ripon is a distinguished figure and a leading career mentor in Bangladesh, recognized for his expertise as an entrepreneurial ecosystem builder and employability specialist. He currently holds key positions, serving as the Executive Director of Bangladesh Skill Development Institute (BSDI), Managing Director of Global Entrepreneurship Network Bangladesh, Executive Director of Daffodil Education Network, and Vice President of Start and Improve Your Business Foundation of Bangladesh.

With a wealth of experience, he has consulted for over 100 national and international organizations, providing training for executive development in areas such as communication, leadership, customer service, team building, negotiation, and problem-solving. Hasan Ripon’s extensive reach includes visits to 64 districts in Bangladesh and travels to 40 countries as a speaker and workshop facilitator. He has inspired over 100,000 youth and graduating students in 100+ public and private universities and polytechnics in Bangladesh, as well as more than 20 international universities.

Hasan Ripon is widely recognized on social networks, with a fan following exceeding 3 million, as a skills activist and inspirational speaker. His previous roles include serving as a short-term consultant at the World Bank, consultant for Industry 4.0 (HTS) at a2i, ICT Division (government agencies), master trainer and industry assessor (CBT&A) at ILO, convener of the National Board of CYFI Bangladesh, and a fellow of the Royal Society of Arts (FRSA). He also previously served as the local president of JCI Bangladesh (Dhaka Central).

Introduction:
In today’s fast-paced and ever-evolving job market, securing a job requires more than just a degree. Employability is the key to success, encompassing a blend of skills, attitude, knowledge, and adaptability. As the course mentor of Employability360 at Daffodil International University, I am dedicated to assisting students on their journey towards professional readiness.

Understanding Employability:
Employability extends beyond mere job-seeking; it entails equipping oneself with the tools and strategies necessary to not only obtain a job but also thrive in one’s career. Many students are unaware of the concept of employability and its significance in shaping their future success. Hence, my primary objective as a mentor is to provide them with a comprehensive understanding of the current job market landscape.

Exploring the Job Market:
In the Employability360 course, I emphasize the dynamic nature of the job market and the evolution of traditional roles, alongside the emergence of new opportunities. Students learn to adapt to these changes and identify the skills and qualities sought after in today’s workplace.

The Importance of Self-Assessment:
Self-assessment serves as the foundational step in the journey towards employability. Without a clear understanding of their strengths, weaknesses, preferences, and aspirations, students may struggle to find a suitable career path. Recognizing this, I dedicate significant time to guide students through various self-assessment tools and techniques. For instance, I incorporate interactive tasks such as SWOT analysis, feedback systems, and IKIGAI exercises to facilitate self-discovery.

Hands-On Learning Approach:
Acknowledging that students often prefer hands-on activities over lectures, I integrate interactive exercises into the curriculum. For example, I introduce the concept of self-assessment by providing students with a unique task. Armed with blank paper and color pencils, they visually represent their major skills, characteristics, experiences, and weaknesses through drawings, fostering creativity and self-expression.

 

 

Facilitating Peer Feedback:
Upon completing their drawings, students engage in peer-sharing sessions, fostering collaboration and offering constructive feedback. This process enables students to gain insights into their strengths and areas for improvement, enhancing their self-awareness and personal development.

Conclusion:
The journey towards employability is a transformative one, characterized by self-discovery and continuous growth. Through the Employability360 course, students are equipped with the tools and mindset needed to navigate the complexities of the job market and build successful careers. As a mentor, my mission is to empower students to unleash their full potential and thrive in the professional world. By following the outlined steps and incorporating interactive and engaging activities, students can embark on a journey of self-exploration and readiness for the professional realm.

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K M Hsaan Ripon
Executive Director, BSDI
Email: [email protected]

K M Hasan Ripon is a prominent figure in the field of career development and entrepreneurship in Bangladesh. Hasan Ripon is an example of expertise, serving as the Executive Director of Bangladesh Skill Development Institute (BSDI), the Managing Director of Global Entrepreneurship Network Bangladesh, and the Vice President of Start and Improve Your Business Foundation of Bangladesh.

Hasan Ripon has worked as a consultant for over 300 national and international organizations, accumulating a wide range of experiences. He has inspired over 100,000 youth and graduating students at Bangladesh’s 150+ public and private Universities, colleges and polytechnics, as well as over 20 international universities. As a skills activist and inspiring speaker, he has a social media following of over 3 million people.

Hasan Ripon is well-known in Bangladesh for his strategic abilities, having founded and sustained more than 30 organizations, educational establishments, and youth-led initiatives. With travel to 64 districts in Bangladesh and visits to 40 countries as an appreciated speaker and workshop facilitator, his impact transcends borders.

His professional development programs address topics such as communication, leadership, customer service, team building, negotiation, and problem solving, digital transformation, artificial intelligence and 4IR focused skills.

Hasan Ripon’s diverse experience includes roles as a President at JCI Bangladesh, Short-Term Consultant at the World Bank, Consultant for Industry 4.0 (HTS) at a2i, ICT Division (Government agencies), and Master Trainer & Industry Assessor (CBT&A) at ILO, CEO of Jobsbd.com, Principal at Daffodil polytechnic, adjunct Associate Professor and Employability Mentor at Daffodil International University and many more.

The Peace Award 2013 by JCI Bangladesh (Dhaka Central), the Education Leadership Award by IIT, Delhi, and the 2017 Inspiration Award as a Change Maker & Motivator have all decorated his path. Hasan Ripon’s story is one of passion, impact, and an uncompromising commitment to shaping Bangladesh’s future of work and skills.

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In my opinion, we are very much reluctant in customer service. Our service standard level is very poor. In this technologically developed era, everything is fast, especially in development. However, the people who are in service are very poor. It’s not that everyone is intentionally giving poor service, but most of them are not well aware.

A Mix of Excellence and Disappointment

I observed the impressive standard of our exterior and interior decoration, meeting international benchmarks. Unfortunately, the service providers, who are the main heart of business sustainability, are completely unaware and untrained about customer service. Many of them even perform with reluctance and hesitate to offer a simple smile. This is evident from gatekeepers to top management. Courtesy has become a very expensive item to offer to their customers. The helping attitude is almost nowhere in the service industry.

Cheerless Impressions

While attending a meeting at a leading corporate organization, the physical outlook and decorations of that organization were excellent, incorporating technology from entrance to the entire office. But the facial expressions and attitude of the employees conveyed an unwelcoming vibe, making me feel like an unwanted visitor.

Customers Challenges

On a family trip to a popular tourist spot, the unpleasant experiences began at the airport, where security officers exhibited rudeness while checking tickets. Despite the beautifully decorated airline ticket counters at the airport with LED screens, the staff, though well-dressed, behaved rudely with greetings and smiles. Their interactions felt more like police interrogations than customer service. In the 5-star ranked hotel, I found a similar experience. No proper communication, commitment failure, and service delay. Although the hotel spent millions of dollars decorating the entire place from entrance to exit, without trained and efficient staff, organizations often feel uncomfortable investing money in employee development, thinking training is expensive. However, they forget that no training is more expensive, as they are losing customers every day, and no customer refers to anyone.

A Glimpse of Exceptional Customer Service

However, I had a fantastic experience. One evening I was very hungry while traveling. I was asking people where I should have my lunch. Everybody was giving me a reference to a restaurant. So I decided to go there. When I arrived, I was a little shocked because the decorations of the restaurant were average. But one thing attracted me: every waiter was so welcoming and smiling from the heart, I felt at home. One gentleman came to me and suggested their best items from their menu card. Despite the average-quality food, the caring service made the experience delightful.

So, after lunch, when I was paying the bill, I saw the same waiters serving and suggesting food to other guests as well. I told the manager of the restaurant that now I understood why people are referring me to this restaurant. He politely asked me, “May I know what the reason is?” I told him, “Your excellent customer service. You are not taking this service as your job; you are actually doing it from your heart.” After listening to my feedback, he felt shy and said, “Sir, I think it’s my duty, not just serving food but also treating them like my family members. Because I believe the customer is like the representative from God. They come, they enjoy, and we get our Rizik through our happy customers.”

Customer Referrals Matter

This experience emphasized the importance of customer referrals. If customers are not advocating for the service they received, then it means we are falling short. Business is not a one-time transaction; a satisfied customer can become a valuable promoter, creating a positive effect.

Customer Service Investment

Despite significant investments in technology, creative business content, and decorations, customer service remains a neglected aspect. Customers don’t seek expensive gestures; they desire good behavior, concise communication, a sincere smile, and the truth. Recognizing that customers are vital for business survival, especially in an era with multiple options and choices, emphasizes the urgency to prioritize and enhance our customer service efforts. Maybe your business is now top-ranked, but neglecting customers and employees may drop your positive ranking from the top to disappear.

Humble request

My humble request to all organizations: please be attentive to your customer service. Conduct an overall organizational assessment, assess employee skills, gather customer feedback, and identify the top reasons for customer dissatisfaction. Hire renowned organizations with relevant training materials and expert trainers. Continuously follow up and improve. Remember, your business thrives if your customers are happy.

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About The Author: K M Hasan Ripon

K. M. Hasan Ripon is a distinguished figure and a leading career mentor in Bangladesh, recognized for his expertise as an entrepreneurial ecosystem builder and employability specialist. He currently holds key positions, serving as the Executive Director of Bangladesh Skill Development Institute (BSDI), Managing Director of Global Entrepreneurship Network Bangladesh, Executive Director of Daffodil Education Network, and Vice President of Start and Improve Your Business Foundation of Bangladesh.

With a wealth of experience, he has consulted for over 100 national and international organizations, providing training for executive development in areas such as communication, leadership, customer service, team building, negotiation, and problem-solving. Hasan Ripon’s extensive reach includes visits to 64 districts in Bangladesh and travels to 40 countries as a speaker and workshop facilitator. He has inspired over 100,000 youth and graduating students in 100+ public and private universities and polytechnics in Bangladesh, as well as more than 20 international universities.

Hasan Ripon is widely recognized on social networks, with a fan following exceeding 3 million, as a skills activist and inspirational speaker. His previous roles include serving as a short-term consultant at the World Bank, consultant for Industry 4.0 (HTS) at a2i, ICT Division (government agencies), master trainer and industry assessor (CBT&A) at ILO, convener of the National Board of CYFI Bangladesh, and a fellow of the Royal Society of Arts (FRSA). He also previously served as the local president of JCI Bangladesh (Dhaka Central).