Soft Skills, such as creativity, critical thinking, communication, and problem-solving, are often considered to be unique to humans and difficult or impossible for robots to replicate. As a result, some experts believe that soft skills could help protect human workers from job displacement due to automation.
For example, jobs that require creativity, such as graphic design or writing, may be less likely to be automated because robots currently lack the ability to generate truly original ideas. Similarly, jobs that require critical thinking, such as management or consulting, may be less likely to be automated because robots currently lack the ability to fully understand and analyze complex situations.
Similarly, jobs that require strong interpersonal skills, such as customer service or sales, may be less likely to be automated because robots currently lack the ability to fully understand and respond to human emotions and social cues.
There are many Soft Skills that are considered unique to humans then Robots/AI, including:
- Understanding and experiencing emotions: Humans have the ability to understand and experience a wide range of emotions, such as joy, sadness, anger, and love, which are critical for social interactions and decision-making.
- Creativity: Humans have the ability to generate truly original ideas and solve complex problems in unique ways, which is essential for innovation and progress.
- Empathy: Humans have the ability to understand and share the feelings of others, which is critical for social interactions and building relationships.
- Decision-making: Humans have the ability to make decisions based on intuition, emotions, and past experiences, which is essential for adapting to new situations and solving problems.
- Self-awareness: Humans have the ability to reflect on themselves and their actions, which is essential for personal growth and development.
- Critical thinking: Humans have the ability to analyze and evaluate information, arguments, and ideas, and to form their own opinions and decisions.
- Adaptability: Humans have the ability to learn and adapt to new situations, cultures, and environments.
- Intuition: Humans have the ability to make quick decisions based on a combination of past experiences, emotions, and subconscious processing.
However, it’s important to note that while soft skills may make some jobs less vulnerable to automation in the short term, they may not completely protect human workers from job displacement in the long term. With the rapid pace of technological advancements, it’s possible that robots will eventually be able to replicate some or many of the soft skills that are currently considered unique to humans.
Therefore, it’s important for workers to continuously adapt and acquire new skills and knowledge to stay relevant in the job market. This can include not only soft skills but also technical skills in areas such as data analysis, programming, cybersecurity, AI, designing skills, and digital marketing.
K M Hasan Ripon, Executive Director, BSDI